Terms of Service

Last updated: 12 March 2026

1. About These Terms

These Terms of Service (“Terms”) govern your access to and use of Disavow.ai (the “Service”), operated by Paytia Limited, a company registered in England and Wales (“we”, “us”, “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

Disavow.ai provides backlink analysis, toxic domain detection, and disavow file generation tools. The Service analyses backlink data associated with domains you register and helps you identify potentially harmful links and generate disavow files for submission to search engines.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information during registration and keep it up to date. You are responsible for all activity under your account. Notify us immediately at support@disavow.ai if you suspect unauthorised access.

5. Subscription Plans and Payment

5.1 Plans

We offer the following plans, which may change from time to time:

  • Free — limited to 15 backlinks per scan, no export functionality.
  • Pro ($39/month) — unlimited backlinks, full export, weekly auto-scans, email reports.
  • Enterprise ($129/month) — everything in Pro, up to 4 domains.

5.2 Billing

Paid subscriptions are billed monthly in advance via Stripe. By subscribing, you authorise us to charge your chosen payment method on a recurring basis until you cancel.

5.3 Cancellation

You may cancel your subscription at any time through the Stripe Customer Portal accessible from your account settings. Cancellation takes effect at the end of the current billing period. No pro-rata refunds are given for partial months.

5.4 Price Changes

We may change our prices with at least 30 days' written notice (by email to your registered address). Continued use after the new pricing takes effect constitutes acceptance.

6. Acceptable Use

You agree not to:

  • Use the Service to scan domains you do not own or have authorisation to manage.
  • Attempt to reverse-engineer, scrape, or extract raw data feeds from the Service for resale.
  • Use the Service in any way that violates applicable law or regulation.
  • Interfere with or disrupt the Service or its infrastructure.
  • Share your account credentials with third parties.
  • Use automated means to access the Service beyond the features we provide.

7. Data and Third-Party Sources

7.1 Data Sources

The Service uses data from third-party providers, including DataForSEO, to deliver backlink analysis and risk scoring. We do not guarantee the completeness, accuracy, or timeliness of third-party data.

7.2 No Guarantee of Results

Risk scores, toxicity classifications, and recommendations provided by the Service are algorithmic assessments based on available data. They are not guarantees. Submitting a disavow file to Google or any search engine is your decision and responsibility. We are not liable for any impact on your search rankings or traffic.

7.3 Your Data

You retain ownership of any data you upload to the Service (e.g. imported disavow files). We process your data solely to provide the Service. See our Privacy Policy for full details on data handling.

8. Intellectual Property

All rights in the Service — including software, design, branding, risk algorithms, and documentation — belong to Paytia Limited or our licensors. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as a subscriber.

9. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied.
  • We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
  • Our total liability to you for any claim arising from or related to these Terms or the Service shall not exceed the fees you have paid to us in the 12 months preceding the claim.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or search engine rankings.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

10. Indemnification

You agree to indemnify and hold harmless Paytia Limited and its directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any third-party rights.

11. Suspension and Termination

We may suspend or terminate your access to the Service at any time if we reasonably believe you have breached these Terms, or if required by law. We will provide reasonable notice where possible. On termination, your right to use the Service ceases immediately. You may export your data before termination.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service. Continued use after changes take effect constitutes acceptance. If you disagree with any changes, your remedy is to cancel your subscription and stop using the Service.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws of your jurisdiction provide otherwise.

14. General

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
  • No Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
  • Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.

15. Contact

Paytia Limited
Email: support@disavow.ai
Website: https://www.disavow.ai